A8FAQ

中

Frequently Asked Questions

Function :

Scan QR Code

Display QRCode

Octopus

Credit Card

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount

- Step 3 -

Press button to select QR code payment

- Step 4 -

Scan QR code from client mobile

- Step 5 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount

- Step 3 -

Press button to select Octopus payment

- Step 4 -

Tap Octopus card on detection area

- Step 5 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount

- Step 3 -

Press button to select credit card payment

- Step 4 -

Enter tips amount (If Yes)

- Step 5 -

Insert/Tap/Swipe card/Tap mobile

- Step 6 -

Press [Continue] to proceed (If necessary)

- Step 7 -

Customer signs, and press [Print Receipt] (If necessary)

- Step 8 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount

- Step 3 -

Press button to display QR code

- Step 4 -

Client scans QR code and confirm payment

- Step 5 -

Transaction is completed, and terminal prints out receipt

Void

- Step 1 -

Press [Review] on menu

- Step 2 -

Enter invoice number to search for transaction record

- Step 3 -

Select transaction record, and press [Void]

- Step 4 -

Enter operator password, and press [Confirm]

- Step 5 -

Verify the transaction detail, and press [Confirm]

- Step 6 -

Transaction completed, terminal prints out receipt

Scan QR Code

Manual Entry – QR Code

Manual Entry – Credit Card

- Step 1 -

Press [Refund] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter amount, and select [scan QR Code] button

- Step 4 -

Press [Scan QR code]

- Step 5 -

Scan QR code of receipt

- Step 6 -

Transaction is completed, terminal prints out receipt

- Step 1 -

Press [Refund] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter amount, and select [scan QR Code] button

- Step 4 -

Select host for refund

- Step 5 -

Press [Yes] to confirm refund host

- Step 6 -

Enter 12 digits reference number from sales receipt or transaction details, and press [Confirm]

- Step 7 -

Enter 8 digit original Terminal ID, and press [Confirm] (If necessary)

- Step 8 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Refund] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter amount, and select [credit card] button

- Step 4 -

swipe card / enter the card number & expiry date, and press [Continue]

- Step 5 -

Transaction is completed, and terminal prints out receipt

Unconfirmed TXN Query

- Step 1 -

Press [Unconfirmed TXN Query] on menu

- Step 2 -

Select the record of [Unconfirmed TXN Query]

- Step 3 -

Press [Confirm] in the dialogue box

- Step 4 -

Transaction is completed, and terminal prints out receipt

Reconciliation (Print transaction detail)

Reconciliation (Print transaction total)

- Step 1 -

Press [Review] on menu

- Step 2 -

Terminal prints out receipt

- Step 3 -

Terminal prints out receipt

- Step 1 -

Press [Review] on menu

- Step 2 -

Select [All] and press [Print]

- Step 3 -

Terminal prints out receipt

Settlement (Settle All)

Settlement (Settle One Host)

- Step 1 -

Press [Settlement] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Press [Settle All] button

- Step 4 -

Terminal prints out receipt

- Step 1 -

Press [Settlement] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Select and press the payment method

- Step 4 -

Press [Yes] in the dialogue box

- Step 5 -

Terminal prints out receipt

中

常見問題

功能 :

掃描二維碼

顯示二維碼

八達通

信用卡支付

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額

- 步驟 3 -

按鍵選擇掃碼支付

- 步驟 4 -

掃描客人手機的付款二維碼

- 步驟 5 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額

- 步驟 3 -

按鍵選擇八達通支付

- 步驟 4 -

把八達通卡拍在感應區上

- 步驟 5 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額

- 步驟 3 -

按鍵選擇信用卡支付

- 步驟 4 -

輸入小費金額(如有)

- 步驟 5 -

插卡/拍卡/刷卡/拍電話

- 步驟 6 -

按[繼續]處理交易 (如需要)

- 步驟 7 -

客戶簽名, 然後按[列印存根] (如需要)

- 步驟8 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額

- 步驟 3 -

按鍵顯示收款二維碼

- 步驟 4 -

客人手機掃描二維碼及確定付款

- 步驟 5 -

交易完成，終端機打印單據

撤銷

- 步驟 1 -

於主目錄按 [交易資料]

- 步驟 2 -

於搜索框內輸入發票號碼

- 步驟 3 -

選擇交易記錄，按 [撤銷] 按鈕

- 步驟 4 -

輸入操作員密碼，按 [確認]

- 步驟 5 -

確認撤銷交易，按 [確認]

- 步驟 6 -

交易完成，終端機打印單據

掃描二維碼

手動輸入 -
二維碼交易

手動輸入 -
信用咭交易

- 步驟 1 -

於主目錄按 [退款]

- 步驟 2 -

輸入操作員密碼, 按[確認]

- 步驟 3 -

輸入金額, 並選擇[掃碼]按鍵

- 步驟 4 -

選擇[掃描收據二維碼]

- 步驟 5 -

掃描收據上的二維碼

- 步驟 6 -

交易完成, 終端機打印單據

- 步驟 1 -

於主目錄按 [退款]

- 步驟 2 -

輸入操作員密碼, 按[確認]

- 步驟 3 -

輸入金額, 並選擇[掃碼]按鍵

- 步驟 4 -

選擇退款的主機

- 步驟 5 -

按[是]確認退款主機

- 步驟 6 -

輸入12位數的參考號碼(在銷售收據或交易記錄)，然後按[確認]

- 步驟 7 -

輸入8位數的原始終端機號碼，按[確認] (如需要)

- 步驟 8 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [退款]

- 步驟 2 -

輸入操作員密碼, 按[確認]

- 步驟 3 -

輸入金額, 並選擇[信用卡]按鍵

- 步驟 4 -

刷卡/輸入卡號及到期日，然後按[繼續]

- 步驟 5 -

交易完成，終端機打印單據

未確定交易查詢

- 步驟 1 -

於主目錄上的 [未確認交易查詢]

- 步驟 2 -

選擇 [未確認交易查詢] 記錄

- 步驟 3 -

在對話框中按 [確認]

- 步驟 4 -

交易完成，終端機打印單據

對賬 (列印交易信息)

對賬 (列印所有交易)

- 步驟 1 -

於主目錄按 [交易資料]

- 步驟 2 -

在交易列表中選擇交易記錄，並按 [重印]

- 步驟 3 -

終端機打印單據

- 步驟 1 -

於主目錄按 [交易資料]

- 步驟 2 -

選擇[所有]，並按 [打印]

- 步驟 3 -

終端機打印單據

結算 (全部結算)

結算 (單一交易類型)

- 步驟 1 -

於主目錄按 [結算]

- 步驟 2 -

輸入操作員密碼，按 [確認]

- 步驟 3 -

按 [全部結算]

- 步驟 4 -

終端機打印單據

- 步驟 1 -

於主目錄按 [結算]

- 步驟 2 -

輸入操作員密碼，按 [確認]

- 步驟 3 -

選擇並按下交易類型

- 步驟 4 -

在對話框中按 [是]

- 步驟 5 -

終端機打印單據